The fundamental role of a manager is to delegate, and the best managers delegate effectively. The AIR model was developed by modelling managers in a variety of organisations, and as usual, comparing the perceptions and behaviours of the best with the average.

Here's a recording of a webinar in which I explain how asking questions when a client is stuck can be counterproductive.

You can watch the video here, and I've also attached a transcript of the main points.

A number of HR Directors have all asked me the same question; "How can we be so bad at predicting potential?"

Following a research project that investigated how decision makers choose high potentials and future leaders, here are some simple recommendations that will help you to advance your career.

A research project that investigates the unpredictable nature of today’s talent management programs, and provides recommendations for increasing program effectiveness and return on investment.

I have worked with many organisations, local and global, to define, refine and even change their cultures. The process is much simpler than you might think, although you need clarity and commitment to the process. Here's a flavour of how that works.

Workplace learning is the most straightforward and cost effective way to share knowledge, develop your people and sustain your organisational culture. A few simple practices can transform any routine activity into a learning program.

Here's a research project which investigates the unpredictable nature of today’s talent management programs, and provides recommendations for increasing program effectiveness and return on investment.

The CIPD conducted research into the evidence for the use of coaching as a learning intervention and returned some interesting results.

You can listen to recordings of real modelling interviews, used to build the kinds of modelling reports that you can see examples of on the Research page.